Facilities Management Operation Reviews
A comprehensive review of existing facilities management solutions within the organisation structure. Compare with industry and advise / recommend improvements that will improve operational performance and reduce cost.
Independent Audit Check against SLA and KPI performance
Review and measure compliance with SLA's and KPI's. Advise and recommend changes to SLA's and KPI's to ensure that the client is measuring the correct elements to positively impact on business performance. Recommend SLA's and KPI's where the customer currently does not have any.
Tender Preparation
Prepare tender documentation for clients to go to the market for the provision of Facilities Management solutions. Review and analyse the tender returns and recommend the selection of the appropriate service provider that is suited to the client's needs and fits with the customer's culture.
Property Portfolio Management
Review customers property portfolio with regard to ensuring the property fits with the needs of the overall business strategy. Review lease's and advise on areas where rationalisation can be achieved and have a positive impact on the customers business performance.
Space Utilisation Studies
Review current use of space within the property portfolio with regard to best use of the space in relation to occupancy levels, breakout and common space to ensure the area available is best used. Offer proposals of alternative space layouts that improve the environment for the users of the space.
Management Agent Services
Manage customer's facilities and deal with the day to day operations of the supplier who deliver each service such as: Cleaning, Mechanical and Electrical maintenance, Landscaping, Catering, Security and any specialist services (UPS, Generator, CCTV, etc). Ensure work is carried out in compliance with SLA's and be the single point of contact for the customer to resolve any issues that may arise. |
